How Can We Help?
Contact us for product questions, installation support, custom MetaTrader development, partnership inquiries or general assistance. Include enough detail for us to understand your request and respond usefully.
How to Get Faster, More Accurate Support
Clear information reduces follow-up questions and makes troubleshooting easier.
Choose the Correct Topic
State whether the request concerns a product, technical issue, custom project, order, license or partnership.
Describe the Situation
Explain what you were trying to do, what you expected and what actually occurred.
Include Useful Evidence
Add screenshots, exact error text and platform details. Remove sensitive information first.
Security reminder: Never send trading-account passwords, payment-card data, seed phrases, private keys or other sensitive credentials.
Send Us a Message
let’s chat
Contact Options
Get in touch with us to discuss your design needs.
Frequently Asked Questions
Use the form or email for detailed requests and screenshots. Telegram is useful for short questions.
Include the product name, version, platform, broker, symbol, timeframe, settings, exact error message and a screenshot when possible. We recommend opening a support ticket for better tracking and follow-up on your conversations and requests.
Yes. Provide objective strategy rules, platform requirements, examples and the functions you want the tool to include. For details please visit Order Your Own Project.
No. Never send passwords or sensitive credentials. Most issues can be reviewed through screenshots, logs, settings and a clear description.
We aim to respond to all messages within 1 to 24 hours. Response time may vary depending on the complexity of your inquiry.
to be a light for all traders.